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We offer a return window of up to six (6) months from the date of purchase for all new and blemished skis. As part of our ski guarantee program, you can test your skis for up to five (5) days on snow before deciding if they're for you. For customers within the US and CA, we provide free shipping and returns to make the process convenient and easy. International customers should note that shipping and return fees will apply to their orders.

While customers can return new skis for a full refund, we cannot offer a refund on bindings. See below for more information.

Factory Warehouse or Archive skis are final sale and are not eligible for return or exchange.

Due to safety and liability considerations, bindings are not eligible for a return or exchange unless the follow criteria are met:
- Brand new and in original box
- In original packaging and unwrapped
- Never mounted

We accept merchandise returns and exchanges including sweatshirts, sweaters, beanies, goggles, travel bags, and other branded items within thirty (30) days of purchase. To ensure quality standards, all merchandise must be in brand new condition, unworn, and unused when returned. We request that items be returned in their original packaging whenever possible. Our team will carefully inspect all returned items upon receipt to verify their condition. Please note that any signs of wear or use will make the item ineligible for return or exchange.

When you receive a free item as part of a gift with purchase promotion, both the qualifying purchase and the free gift must be returned together to receive a full refund. If you choose to keep the free gift while returning the qualifying item, the retail value of the gift item will be deducted from your refund amount. For example, if you received a complimentary sweatshirt ($78 value) with your ski purchase and return only the skis, the $78 value of the sweatshirt will be deducted from your refund.

When bindings are offered as a complimentary gift or as part of a bundled package, the bindings must be returned wrapped and unused (in the original packaging). If bindings are returned unwrapped, the retail value of the bindings will be deducted from your refund. Like the example above, if bindings are not returned along with the qualifying item, the retail value of the bindings will be deducted from your refund.